Car lockout service · 24/7
Emergency Car Lockout Service All Five Boroughs and Nassau County — 24/7
Keys sitting on the seat with the doors shut is a twenty-minute problem, not a broken window. Call 718-550-1460, tell the dispatcher what the car is and where it is standing, and a driver comes out with long-reach tools to open it from the outside. Typical arrival is 15–45 minutes depending on traffic and location.
From $125 quoted before a truck moves
No membership. No forms. We come to the vehicle.
Keys on the seat, doors shut — start here
A roadside lockout is opened from the outside of the door with long-reach tools — a wedge and a coated rod — so nothing is drilled, nothing is cut, and the glass stays where it is.
The part people want confirmed first: this ends without anything being broken. Roadside entry works from the outside of the door — a wedge opens a few millimeters of gap at the top of the frame, a coated rod goes through it, and the driver works the interior handle or the unlock switch on the door card. Nothing is drilled, nothing is cut, and the glass stays where it is.
What the dispatcher needs is short: the year, make and model, exactly where the vehicle is standing, and whether the key is visibly inside or nobody knows where it went. Those four answers decide which tools ride out on the truck, and the last one occasionally changes the answer entirely.
Worth checking while you wait
- Walk the car and try every door plus the tailgate — on more calls than you would guess, one of them was never locked.
- Find out where the key actually is. Visible on the seat is a lockout; genuinely missing is a different job, and the dispatcher should hear that now.
- Think about the spare before the truck rolls. If somebody can hand it to you in twenty minutes, that beats every tool we own.
- Check the manufacturer's connected-services app if your car came with one. Remote unlock sits in a lot of them and it takes about ten seconds.
- Have your license and the registration or insurance card within reach. The driver matches the person to the vehicle before a door gets opened.
- If a child or a pet is shut inside, hang up and call 911 first. Fire crews carry the same tools and they are usually closer.
What roadside entry covers, and what it does not
Roadside entry opens locked doors. It does not cut keys, program fobs, or get a car moving again when the key is lost rather than shut inside.
We open doors. We do not cut keys and we do not program fobs, and hearing that on the phone saves you a bill for half a solution. If the key is lost rather than locked in, or snapped off in the cylinder, or the fob is dead with no mechanical blade hidden in it, opening the door still leaves you next to a car you cannot drive. That job belongs to an automotive locksmith or the dealer.
The other limit is the paperwork. A driver who finds that the license, the registration and the person do not line up will politely decline and leave. That is the only line between roadside entry and helping somebody walk off with a car that is not theirs, and it does not move.
Stuck right now?
One call, any hour — tell the dispatcher a cross street and the nearest truck heads your way.
Where lockouts actually happen around here
Most car lockout calls around New York City start in gas station and supermarket lots, where a push-button car locks itself with the fob still inside.
Gas stations and supermarket lots generate more of these calls than any road does. You step out for thirty seconds with the fob still in a coat on the passenger seat, the door swings shut, and a push-button car will happily lock itself as long as it cannot sense the key outside. Nothing went wrong mechanically — it just happened faster than you did.
The rest of it follows the routine of the city: alternate side parking mornings, Long Island Rail Road station lots in Nassau at seven in the morning and again at seven at night, the cell phone lots at JFK and LaGuardia, and beach parking all summer. And if the doors open but the engine then refuses to turn over, that is a jump start rather than a lockout — a fob left inside a car for two days flattens a battery on its own.
Work vans, box trucks and fleet vehicles
A Sprinter or a box truck is the same idea carried out differently. The door is taller, the linkage sits further back from the glass, and plenty of commercial vehicles add slam locks or a bulkhead that puts the cab out of reach from the cargo area. Those go out as heavy duty truck lockouts, so say what the vehicle is when you call and the right driver arrives with the right reach on the first trip.
When you buy roadside assistance for a fleet rather than for one car, the call usually comes from an office rather than the roadside. Give us the cross street, the unit number and a phone that will be answered by the person actually standing next to the truck — from there the driver deals with them directly.
Car Unlocking Near You Across the Five Boroughs and Nassau County
Car lockout service runs across all five boroughs and Nassau County, and the only thing that changes borough to borough is how the driver gets access to the vehicle.
The coverage is the whole map; what changes borough to borough is access. In Manhattan most of it is garages, so the useful details are the level and whether an attendant is already holding a set of keys. Brooklyn lockout service and car unlocking in Queens run on street parking and driveways, with the airports adding a steady share on the Queens side. Lockout help in the Bronx leans toward apartment lots and the commercial strips, Staten Island toward driveways and the ferry terminal parking at St. George, and Nassau County toward station lots, shopping centers and the shore.
None of that changes how the call goes. You describe where the vehicle is, you get the price before anyone drives, and the nearest truck heads over — 718-550-1460, any hour of any day.
Questions
Car Lockout questions we get on the phone
Will unlocking my car damage the door or the window?
It should not, and that is the entire point of using long-reach tools instead of force. The wedge holds a small gap at the top of the door frame, the rod does the work inside, and the seals go back where they were. If a vehicle looks like it cannot be opened cleanly, the driver tells you on scene rather than pushing on.
What if the key is lost, not locked inside the car?
We can still get the door open, but that is where our part ends — we do not cut keys or program fobs. With no key in existence you will need an automotive locksmith or the dealership to make one before the car moves. Say so when you call and we will tell you whether opening the door is worth the trip.
Do I have to prove the car is mine?
Yes. The driver asks for photo identification and the registration or insurance card, and the names have to line up with the person standing there. If they do not, the job stops and no door gets opened. It is the one rule that never bends.
How much does a car lockout cost in NYC?
Roadside service starts at $125, and the number for your specific job is quoted on the phone before a truck moves. What the vehicle is and where it is sitting both matter — a car at the curb and a van on the fourth level of a garage are not the same call. There is no membership to buy first.
My child is locked in the car — should I call you?
Call 911 first. Fire and police are almost always nearer than we are, they carry the same entry tools, and with a child or a pet inside a closed car the only thing that matters is the fastest arrival.
Can you get into the trunk or a van's cargo doors?
Usually through the cabin rather than directly. On most cars the trunk opens from a button or a lever inside once the driver door is open, and many vans unlock the cargo doors with the same switch. A separately locked cargo box or a bulkhead with its own lock is a different situation — describe it when you call.
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Lockout Service — anywhere in NYC and Nassau County, 24 hours a day
Starting at $125 · Open 24/7/365 · We come to you